What is Your Standard Warranty Program?

Standard Warranty Coverage – What’s Included and How to File a Claim

Every pair of Rheos sunglasses includes a 1-year limited warranty to protect you from manufacturing defects. Here's how it works:

✅ What’s Covered

1-Year Frame Warranty

• Covers manufacturer defects (e.g., hinge separation, structural cracks)

• Does not cover accidental damage or normal wear and tear

• Valid for one claim per pair within the first year

• Requires photo evidence

1-Year Lens Warranty – The Saltwater Promise

• Covers manufacturer defects in our durable HydroClear lenses (any bubbling or peeling)

• Lenses are rated for 120 hours of saltwater and humidity exposure

• Not covered: scratches are considered wear and tear unless there is a coating issue or premature failure; warping or dashboard heat damage

💸 Fees & Shipping

• First 30 Days: If there's a problem, we'll replace the frame or lenses for free

• After 30 Days: A $20 flat shipping + fulfillment fee applies (U.S. only; international may vary)

🧽 Lens Care Tips

• Rinse with fresh water after saltwater exposure

• Avoid wiping lenses with anti-odor/silver-thread shirts

• Don’t leave your shades on your dashboard or boat console

📝 How to File a Claim

1. Take a clear photo of the issue

2. Email us at hello@rheosgear.com 

3. Submit your photo + order number

4. We’ll get back to you within 2 business days

If you would like additional peace-of-mind protection, join our Sun Collective! For just $5/mo you'll unlock a 2-Year VIP Warranty, plus immediate savings ($65 per pair vs $85) and other member perks.