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Tracking My Order

Once your order ships, you'll receive a tracking link by email.

⏱ Haven’t seen tracking updates?

Here are a few things to check:

  • Wait 24 hours after your shipping email—carriers sometimes need time to update scans

  • Double-check your email spam or promo folder

  • If it’s been more than 5 business days with no movement, reach out—we’re happy to look into it

📦 Package marked “Delivered” but not there?

Sometimes packages get scanned a little early. Try:

  • Waiting 24 hours

  • Checking with neighbors, building front desks, or mail rooms

Still no luck? Let us know and we’ll help resolve it.